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New Service Level on uAfrica: DPD XL

INTRODUCING DPD LASER XL

eCommerce XL products need the very best care! Without it they’re just damaged goods.

It doesn’t matter what they are – appliances, flat packed furniture, gym equipment, fridges, prams or even trampolines – anything solid that can be boxed above 30kg, below 1000kg, and shorter than 2m in length, needs real love and attention to arrive safely and in one piece. Use a courier that cares – your products will thank you later.

A SERVICE LEVEL GEARED TOWARDS BIGGER ITEMS

Say hello to a brand new service level – DPD XL. XL is a new offering from DPD Laser, geared towards the shipment of bigger items (heavier than 15kg and larger than than 1m³). Due to the fact that this service level requires a two-man truck collection, please take note of the following:

  • There is a lead-time of ±24 hours. Therefore, collection must be booked before 17h00 a day before collection must take place.
  • Collection will generally take place in the afternoons, the day after collection has been booked. 
  • Any shipments that are out of the ordinary (for example, an unusual shape) should still be flagged with the uAfrica Support Team. 
  • A Collection Note should also be added for any extraordinary shipments. 
  • This service is specifically for parcels that are solid and can be boxed between 20kg and 1000kg, and that are shorter than 2m in length. 
  • Important: all furniture must be flat-packed.

FOR ANY QUESTIONS OR CONCERNS

Contact cindy@dpdlaser.co.za or our Support Team on 012 940 1060 or support@uafrica.com.