How will I be billed by uAfrica?

Each account on uAfrica will have a shipping limit, which is a rand value up to which you can ship. When you reach 80% of your limit you will have to settle your account before the system will allow you to do any further fulfilment. If you add your credit card details, the system will automatically charge your card with the relevant amount.

Every time you accept a quote and fulfill a shipment an estimate charge is generated and that amount goes towards your running balance and your shipping limit utilization. The more shipments you do, the higher your shipping balance will be and the quicker you will reach your shipping limit.

Once we receive the Final Charge for a shipment, the Estimate gets reversed and we bill you for the Final Charge received. This will affect your shipping balance, as the difference between the estimate and final charge can be more or less and thus increase or decrease your shipping balance. Remember that your shipping charges are exclusive of VAT, and so are your running balance and shipping limit.

On the first working day of each month, you will be billed for that month’s subscription fee plus any outstanding shipping charges you might have at that time, irrespective of whether you have reached your shipping limit or not. The invoice under your Billing History will include VAT.

See below an example of such an order:

Merchants are charged for their subscription to uAfrica on a monthly basis. The merchant, as per the screenshot below, is on the Bronze plan to the value of R299.00 per month, with shipping charges of R186.58, excluding VAT.

In order to see what shipping transactions (waybills) make up the R186.58 shipping charge, you can click on “View transactions”. We will then show you a list of all the estimate rates, estimates reversals and final charges that make up the R186.58 value. You, as the merchant, then need to analyse each waybill, by comparing the estimate reversal and final charge, if you deem it necessary.