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uAfrica Shipping Knowledge Base

Quick Links:

Getting Started

  • What is the 30-day free trial?
  • What uAfrica plan should I pick?
  • Getting started on uAfrica
  • How to create or edit sender addresses
  • How to use the “Tracking Only” feature on uAfrica
  • How to order stationery from our Courier Partners
  • Setting up and Editing Notification Templates

Shipping in Action

  • How to cancel a fulfilment on uAfrica
  • Processing a return in uAfrica
  • How to opt for insurance on uAfrica
  • Surcharges and how to add them on uAfrica
  • How to download a Proof of Delivery (POD)
  • How to refresh the tracking status on uAfrica
  • Courier for sellers on Takealot

Shipping Quotes

  • Rates for uAfrica Shipping
  • How to get a Shipping Quote on uAfrica
  • How does payment work? 

Shipping Rates

  • Shipping Rates – an overview
  • Real-Time Rates
  • Fixed Rates

Order Creation & Fulfillment

  • Creating a manual order in uAfrica
  • How to import orders via CSV on uAfrica
  • How to fulfill an order on uAfrica
  • How to partially fulfil an order on uAfrica
  • How to bulk fulfill orders on uAfrica
  • Adding Parcels to an Order
  • Creating a Manifest on uAfrica

Types of Products

  • Shipping Glass Products
  • Shipping Large Products
  • Shipping Perishable Products
  • Packaging Guidelines

The Sticker Shipping Label System

  • The Sticker Shipping Label System
  • Terms & Conditions
  • Insurance Policy
  • Privacy Policy
  • PAIA Manual
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