Getting Started

• What is the 30-day free trial?
• What uAfrica plan should I pick?
• Getting started on uAfrica
• How to use your Address Book
• How to order Courier Stationery
• Setting up and Editing Notification Templates
• Setting up User Roles

Shipping in Action

• Creating a Shipment
• How to cancel a shipment on uAfrica
• Processing a return in uAfrica
• How to opt for insurance on uAfrica
• Surcharges and how to add them on uAfrica
• Service Level Codes and Delivery Times
• How to geocode and verify an Address on uAfrica

Shipping Quotes

• Rates for uAfrica Shipping
• How does payment work?

Rates at Checkout

• Rates at Checkout: the Breakdown
• Rates at Checkout: the Video (coming soon!)
• Rates at Checkout: the How-To

Order Creation & Fulfillment

• Creating a manual order on uAfrica
• How to import orders via CSV or Excel
• How to fulfill an order on uAfrica
• How to partially fulfil an order on uAfrica
• How to bulk fulfill orders on uAfrica
• Adding Parcels to an Order
• Creating a Manifest on uAfrica
• Importing order notes

Types of Products

• Restricted and Prohibited Goods ​
• Shipping Glass Products
• Shipping Perishable Products
• Packaging Guidelines

The Sticker Shipping Label System

• The Sticker Shipping Label System