This is a setting with which you can really customise your customer experience. Here you can edit all of the emails that are sent to your customers as their parcel goes through the delivery process.
To set up or edit your Notification Templates, click on the arrow next to your account name and select “Settings” from the drop-down menu. Under the “Shipping Settings” section, you will see an item called “Notification templates”. Here you will find various templates that you can edit to suit your preferences.
To see what the templates look like as an email, simply click on “View”. To edit these, select “Edit”. You can code a completely new email or simply keep the uAfrica code and edit the wording. You can also select and insert various placeholders from the right-hand panel. Once you have made changes to these templates, the marker next to the template name will change to “YES” under the “Customised” column.