Errors received on courier quotes

This is no longer applicable on uAfrica.

If you receive an error message that states “Could not lookup postal code or suburb in sender address or shipping address” or any other error message on the order fulfillment page, it means that there is something wrong with the address, like the postal code or the suburb. Thus, we advise going back and reviewing the shipping address to ensure that this is correct.

Once updated and corrected, go back to the order fulfillment page, ensure you refresh the quote and the error message should not appear.

If the error message still appears, please email with a screenshot of the error.