More about Shipping Rates on uAfrica
uAfrica offers two different methods of charging your customers at checkout – Real-Time Rates and Fixed Rates.
Real-Time Rates at Checkout
Real-Time Rates is when, at checkout on your website, your customers are presented with shipping options, based on live rates received from the couriers (not supporting MDS Collivery & Internet Express).
These rates supplied are exclusive of VAT. Real-Time Rates are not supported on Custom Accounts.
Real-Time Rates allows eCommerce businesses to align what your customers pay for shipping and what you get charged by the courier to ship the parcel, which helps to ensure that you don’t lose money when it comes to shipping or overcharge your customers.
(formerly known as Shipping Zones)
uAfrica Fixed Rates allows you to specify a fixed shipping rate according to your customer’s South African postcode. In a similar way to how couriers charge you according to zones and service levels, Fixed Rates can be configured according to your own custom zones and service levels and then you’re able to create a fixed rate based on product weight and/or order rand value.
The default zones include Local, Main Centre and Regional and you can then create different fixed rates and service levels to each of those zones.
Setting up Shipping Rates
To set up the Shipping Rates on uAfrica, you need to follow the steps outlined in the supporting documentation below:
How do I enable Shipping Rates on my uAfrica account?
Before you can get started on setting up Shipping Rates on uAfrica, you will need to enable this on Shopify first. The THIRD-PARTY CARRIER-CALCULATED SHIPPING RATES functionality must be activated on your Shopify store in order for Shipping Rates to work on uAfrica. This functionality is available to the “Advanced Shopify” plan holders by default. However, you can add this functionality to your plan by contacting Shopify Support.
For the WooCommerce plugin to work and allow you to offer Shipping Rates at checkout, you will need to install and activate the plugin on your WooCommerce store admin before you can set up your shipping rates.