The Fixed Rates feature (formerly known as "Shipping Zones") allows you to offer your customers shipping rates based on their South African postal code.
In terms of location, Shopify shipping settings only allow you to charge your customer shipping costs based on province. Of course, this is not ideal as the couriers will charge you based on local, main centre or regional areas, which could all fall within one province. Ideally, you would like to charge your customer based on whether their address is classified as a local, main centre or regional. And this is exactly what Fixed Rates allow you to do.
Fixed Rates allows you to specify fixed rates and service levels according to your customer’s South African postcode. In a similar way to how couriers charge you according to zones and service levels, Fixed Rates can be configured according to your own custom zones and service levels and then you’re able to create rates based on product weight and/or price. The default zones include Local, Main Centre and Regional and you can then create different rates and service levels to each of those zones. When a customer enters their postcode at checkout, the system classifies that particular postcode into the respective rate that you created and presents the cost for the corresponding zone.
Your store is based in Cape Town and you sell a product to a customer working in Menlyn, Pretoria in Gauteng. Your customer proceeds through checkout and enters the postcode for the area: 0081. The Fixed Rates feature then looks up the postcode and classifies it as a Main Centre, displaying the rate that you have set up for the Main Centre areas.
Fixed Rates is also customisable, allowing you to edit zones, add zones and even classify postcodes into different zones. This gives you more granular control of your shipping rates presented to customers.
Setting up Fixed Rates
To set up the Fixed Rates on uAfrica, you need to follow the steps outlined in the supporting documentation below: